Custom Healthcare CRM With Dental Plan Management Component

Client:

The Client offers a wide range of offshore healthcare application development services covering a wide range of healthcare activities including Practice Management, Electronic Medical Records, Insurance claims, Financial transactions, and Integrations with numerous healthcare devices. They deliver high-quality offshore software for customized healthcare applications to healthcare providers, healthcare institutes, hospitals, doctors, physicians, clinics, and healthcare entrepreneur communities.

Challenges:

The Client needed an application for Dental Care to manage Dentist and patient interaction with certain features like plan coverage, enhanced policy covers for the family members, upgrade plans, and the ability to see the coverage details. They wanted a Doctor Dashboard to get a full overview of their practice, a complete Analytics where doctors can easily access monthly revenue, financed patient lists, missed payments, and their new referrals. Recurring Billing was another feature the client needed in their application where automatic recurring billing for the premiums and financed procedures were done to the bank account. They were also looking up for Customer relationship management, a system to keep track of patients’ needs, and follow-ups, and compare private plans to choose the best. Email marketing campaigns were next to that client needed to send the customized campaign to the intended audience.

Solution:

We designed and developed a cloud-based Dentist & Patient relationship management system using ZEND Framework. We developed a Patient/ Specialist Portal, Doctor Dashboard, Full Analytics, Recurring Billing integration with Stripe payment gateway, and added Customer Relationship Management and Email Marketing Management functionalities.

Technology:
PHP, Zend Framework, MySQL, Angular JS, Stripe Payment Gateway

Outcome:

The SaaS-based technology platform has helped Doctors, Providers or Clinics manage the Doctor and Patient Communications with higher effectiveness and maximize their revenue. It has helped doctors to get a full overview of everything that is going on with their practices, easily access monthly revenue, financed patient lists, missed payments and their new referrals, and patients to view their coverage, upgrade plans or add family members and how much coverage they have used and what they have left etc.